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Service & Support

TuffStuff Factory - Manufacturing Team


TuffStuff’s Customer Service team can handle most requests from warranty claims, replacement parts or simple assembly assistance.  TuffStuff maintains a complete inventory of parts for both residential and commercial equipment.  It is important to use genuine TuffStuff replacement parts or will void warranty.  For assistance, looking for custom or hard to find discontinued equipment parts, please contact us at 888-884-8275 or email Service@TuffStuffFitness.com.


Whether you are looking to build the perfect fitness room, looking for the right fitness machine, or simply have a question for us here at TuffStuff, call us or simply fill out the form below and we will reach out to you as soon as possible.

DIRECT (909) 629-1600  |  TOLL FREE (888) 884-8275

TuffStuff Fitness Warranty Registration


All of TuffStuff’s residential products include a HOME LIFETIME WARRANTY* to the original purchaser when used only in a HOME environment, applies to defects from manufacturer only.  *See Owner’s Manual for details.

TuffStuff’s LIGHT COMMERCIAL WARRANTY applies only to facilities like hotels, apartment complexes, personal training studios, fire and police stations, etc. where the equipment would be used by no more than 30 people per day.

Whereas, TuffStuff’s COMMERCIAL WARRANTY varies by product, please see Owner’s Manual for details.

America's Largest Full-Service Strength Manufacturer, Since 1971