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Service & Support

TuffStuff Factory - Manufacturing Team


From assembly assistance to parts orders, TuffStuff’s service department can handle almost any request. To help keep your TuffStuff equipment working smoothly, our in-house production facility maintains a complete inventory of parts, and is also capable of custom parts manufacturing. For rare, hard to find parts, please contact one of our Customer Service Managers directly and they will be happy to assist you.  Please click the button below to submit a service question or to request new parts.  If you have equipment photos you’d like to share, please email them to Service@TuffStuffFitness.com.


Whether you are looking to build the perfect fitness room, looking for the right fitness machine, or simply have a question for us here at TuffStuff, call us or simply fill out the form below and we will reach out to you as soon as possible.

DIRECT (909) 629-1600  |  TOLL FREE (888) 884-8275

TuffStuff Fitness Warranty Registration


All of TuffStuff’s residential products include a HOME LIFETIME WARRANTY* to the original purchaser when used only in a HOME environment, applies to defects from manufacturer only.  *See Owner’s Manual for details.

TuffStuff’s LIGHT COMMERCIAL WARRANTY applies only to facilities like hotels, apartment complexes, personal training studios, fire and police stations, etc. where the equipment would be used by no more than 30 people per day.

Whereas, TuffStuff’s COMMERCIAL WARRANTY varies by product, please see Owner’s Manual for details.

America's Largest Full-Service Strength Manufacturer, Since 1971